Design vs. UX
Can’t We All Just Get Along? Do your ux and visual design teams collaborate in harmony or are they constantly going head-to-head over who owns what part of the design? I’ve come across some interesting...
View ArticleWhat’s all the buzz about ux?
What is UX? Simply stated, user experience (UX) is the practice of designing things that make sense. Be it a website, a hotel lobby, or a mobile app. A user’s experience is everything that happens as a...
View ArticleTime stands still for none
Everyone has endured a poor customer experience at one time or another. Maybe it was when you called that 800 support number and ended up in a labyrinth of voice prompted hell. Or possibly, it happened...
View ArticleEmpathy: Latest trend or here to stay?
Lately in the UX industry, it’s all about empathy. There have been numerous blog posts written about having empathy for users, putting yourself in the user’s shoes, etc. But who is actually practicing...
View ArticleWhy Visio Should Join IE6
Visio was not meant to be a wireframing tool. Yet some UX departments maintain Visio as a standard part of their toolkit. Why? My best guess is that people get stuck on what they know and stop looking...
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